Custom GPTs & Conversational AI
Bring AI to life inside your workflows.
Overview
Your team is drowning in repetitive questions. Your knowledge base is scattered across wikis, PDFs, and people's heads. Your customers need instant answers, but your support team can't scale fast enough.
Custom GPTs & Conversational AI brings intelligent automation to your most time-consuming communication challenges. I design and deploy custom AI assistants that understand your business, speak your language, and deliver accurate answers — whether for internal teams, customer support, or sales enablement.
These aren't generic chatbots. They're purpose-built AI systems trained on your data, integrated with your systems, and designed to solve your specific problems.
What You Get
Custom GPT Development
I'll build a custom GPT model trained on your documentation, policies, product information, and knowledge base — creating an AI assistant that knows your business inside and out.
Conversational Interface Design
Whether it's a web chat widget, Slack bot, Teams integration, or standalone application — I'll design the interface that makes sense for your use case and user experience.
System Integration & Actions
Your AI assistant can do more than answer questions — it can take actions. Create tickets, look up orders, update records, schedule meetings, and more through API integrations.
Training & Refinement
I'll train your team on how to maintain and improve the AI assistant, plus provide ongoing refinement based on real-world usage and feedback.
Common Use Cases
- ✓Internal Knowledge Assistant: Help employees find policies, procedures, and documentation instantly without digging through SharePoint or wikis
- ✓Customer Support Chatbot: Answer common questions 24/7, escalate complex issues to humans, and reduce support ticket volume
- ✓Sales Enablement Assistant: Help sales reps find product specs, pricing, case studies, and competitive intelligence on demand
- ✓Onboarding Companion: Guide new employees through training materials, answer questions, and provide context-aware resources
- ✓Product Recommendation Engine: Help customers find the right products based on their needs through conversational discovery
- ✓Technical Documentation Assistant: Make complex technical docs accessible through natural language queries
How It Works
Discovery & Use Case Definition
We'll identify the specific problem you're solving, define success metrics, and map out the user journey for your AI assistant.
Data Collection & Preparation
I'll gather your documentation, knowledge base articles, FAQs, and other relevant content — then structure and prepare it for AI training.
Model Training & Development
I'll build and train your custom GPT, configure system prompts, set up guardrails, and integrate with your systems through APIs and webhooks.
Testing & Refinement
We'll test the assistant with real scenarios, refine responses, improve accuracy, and ensure it handles edge cases gracefully.
Deployment & Training
I'll deploy the assistant to your chosen platform, train your team on usage and maintenance, and provide documentation for ongoing management.
Ideal For
- ✓Companies with extensive documentation that's hard to navigate or search
- ✓Support teams overwhelmed with repetitive questions
- ✓Sales organizations needing instant access to product information
- ✓Businesses with complex products requiring guided discovery
- ✓Organizations with high onboarding costs for new employees
- ✓Companies wanting to provide 24/7 support without 24/7 staffing
Technology Stack
Investment & Engagement
Basic Custom GPT
Simple knowledge assistant with no external integrations
- ✓Custom GPT trained on your data
- ✓Basic conversational interface
- ✓Documentation & training
- ✓30 days of support
Typical impact: Answers 80% of common questions instantly, freeing up team time
Advanced AI Assistant
Full-featured assistant with system integrations and actions
- ✓Everything in Basic, plus:
- ✓API integrations & actions
- ✓Custom interface development
- ✓Advanced analytics & monitoring
- ✓90 days of support & refinement
Typical impact: Handles complex workflows, reduces response time by 90%
💡 Understanding the Investment
Pricing varies based on complexity, number of integrations, and knowledge base size. Most clients see ROI within 2-3 months through time savings and improved customer satisfaction.
Start with a discovery session
Not sure which option is right for you? Let's start with a free 30-minute consultation to explore your use case, discuss feasibility, and outline a custom approach that fits your budget.
Schedule Discovery CallThe best AI assistants don't replace humans — they amplify them. They handle the repetitive questions so your team can focus on the complex, creative, and human work that actually moves the business forward.
Example Applications
E-commerce Product Finder
A conversational assistant that helps customers find the right products through natural language questions, integrated with product catalog and inventory systems.
HR Policy Assistant
An internal Slack bot that answers employee questions about benefits, PTO, policies, and procedures — reducing HR team workload by 60%.
Technical Support Bot
A customer-facing chatbot that troubleshoots common technical issues, creates support tickets when needed, and escalates complex problems to human agents.
Sales Enablement Copilot
A Teams-integrated assistant that helps sales reps find competitive intelligence, pricing information, case studies, and product specs during customer calls.
Ready to Get Started?
Let's discuss how this service can help transform your business operations.